SCORM Compliant Package-SITXCCS007 Enhance customer service exoperiences AMP Units of competency FBPOPR3021 Apply

Units of competency FBPOPR3021 Apply good manufacturing practice requirements in food processing FBPFSY3003 Monitor the implementation of food safety and quality programs FBPFSY3004 Participate in traceability activities FBPWHS3001 Contribute to work health and safety processes FBPOPR3019 Operate and monitor interrelated processes in a production or packaging system * We can develop additional elective units that are not listed on request (Please contact us for further information)

monitor and evaluate nursing care HLTENN039 Apply principles of wound management HLTENN040 Administer and monitor medicines and intravenous therapy HLTENN041 Apply legal and ethical parameters to nursing practice HLTENN042 Implement and monitor care for a person with mental health conditions HLTENN043 Implement and monitor care for a person with acute health conditions HLTENN044 Implement and monitor care for a person with chronic health conditions HLTENN045 Implement and monitor care of the older person HLTENN047 Apply nursing practice in the primary health care setting HLTENN068 Provide end of life care and a palliative approach in nursing practice HLTINF006 Apply basic principles and practices of infection prevention and control HLTWHS002 Follow safe work practices for direct client care Elective units BSBLDR414 Lead team effectiveness BSBPEF402 Develop personal work priorities CHCCOM005 Communicate and work in the health or community services HLTAID011 Provide First Aid HLTWHS003 Maintain work health and safety * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBHRM403 Support performance-management processes BSBHRM404 Review human resources functions BSBHRM405 Support the recruitment

Core units BSBINN801 Lead innovative thinking and practice ICTICT809 Facilitate business analysis Elective units ICTICT808 Direct the development of a knowledge management strategy for a business ICTPMG802 Manage a telecommunications project ICTPMG804 Evaluate and use telecommunications management networks ICTSUS806 Lead applied research in ICT sustainability ICTTEN809 Analyse business specifications to produce technical solutions ICTTEN811 Evaluate and apply network security * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SISCAQU002 Perform basic water rescues PUAEME003C Administer oxygen in an emergency situation SISCAQU007 Perform advanced water rescues PUAEME001B Provide emergency care SISCAQU006 Supervise clients in aquatic locations HLTAID003 Provide first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-SITXCCS007 Enhance customer service exoperiences AMP Units of competency FBPOPR3021 Apply* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.